Head of Customer Service / Spa Coordinator/ Social Media Manager
Mia graduated from Mount Allison University in New Brunswick with her Bachelor of Arts in 2011 before moving to Halifax. She joined the team at The Summit in August 2011.
She began her career in the spa industry as a Spa Coordinator and then quickly became Assistant Manager. She held this position for several years before taking a hiatus and moving to Toronto where she continued her spa work. Missing Halifax and her colleagues, she returned in September of 2017 as the Head of Customer Service. We are thrilled to have her back doing what she does best - making sure our clients feel their best!
Mia has had extensive training in all of our brands over her 6 years with us. She has also travelled to both Las Vegas and Montreal to attend the International Esthetics and Spa Show and GM Collin respectively.
In the fall of 2017 Mia began the development of our On-Line Spa Store to make restocking their skin care and other needs for our out-of-town (and in-town) clients easy and fun! To this days she continues to tweek and grow our webstore.
Mia has completed an advanced Bend Certification course in early 2019 and is currently studying all things Kneipp. In April she will head to Toronto to attend the ESI Esthetic Conference in hopes of finding new and exciting things for clients to discover in our Spa Store. She will also take a training course with Phytomer and visit with the ladies behind Kaia Naturals while there.
As our Head of Customer Service you will meet and interact with Mia on most of your visits as she ensures you have a wonderful experience with us!